Control Your Message with Online Review Management Services and Software

See a total picture of your consumer sentiment across all channels. Manage Google, Facebook and Yelp reviews, along with 40+ major vertical-specific review sources in a single, simple dashboard. Monitor your comments, respond one to one, and engage with customers easily.

Make reputation management simple for your team. Milestone Reviews lets you simplify your workflow by filtering reviews by source or rating, track comments, replies and actions, and consolidate them into a single report. Managers see a rolled-up view to make sense of it all in seconds.

Stay on top of your competitors with benchmarking and competitive analysis that help you understand your performance. Milestone Reviews gives you a comprehensive view of your reviews, ratings and trends for all time so you can make decisions based on data. Measure keywords to describe your business and curate content ideas and strategy. Highlight the channels that matter most and the reviewers and commenters that are key influencers.

Go beyond sentiment analysis with in-depth reporting that gives you the information you need to make impactful changes. Report at the location or brand level, filter reviews, and analyze data for all time. Understand the keywords used by your customers to describe your business. Highlight the channels that matter most, and the reviewers and commenters that are the key influencers.